AI Literacy in SMEs: Why AI Competence Is Crucial Now
Three simple steps for how small and medium-sized enterprises (SMEs) can implement AI literacy.
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Shadowing in change management: a success factor for transformations. Those who accompany employees in their daily work uncover hidden challenges, identify key stakeholders, and build trust.
Read more →AI in Customer Service? Yes! But With Common Sense. And L&D.
Customer service in the age of AI: why relationships remain what technology cannot replace. A case for a new balance between humans and machines in service.
Read more →Learning Doesn't Happen in the LMS. It Happens in the Mind.
Why productive thinking needs space. Many companies invest in learning platforms and programs while overlooking the most important thing: space for learning itself.
Read more →Peer-to-Peer Feedback: A Key to Learning Culture
Experiences at Apple Retail and how peer-to-peer feedback strengthens teams. With practical tips for an effective feedback culture.
Read more →Professional Development Despite Daily Business: How Companies Strike the Balance
How professional development strengthens daily business. Four approaches for effectively integrating learning into everyday work.
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